“I wanted to grow EUCALYPTUS trees in Northern France (Brittany area). I searched the web for seed retailers and took advice from those that had already succeeded in our area. A friend visited Australia and brought me back some “fresh” seeds. These were sown and protected but with no result.
I contacted Australian Widflower Seeds for advice. I was not fishing for replacement seeds but they were much to my joy offered. I put the old packets in the post and to my great surprise 2 new packets arrived within a week of posting. These came with a letter explaining where I had perhaps gone wrong and a card.
I must say that if all businesses were conducted in this manner and with with this degree of quality the world would not be in any sort of recession. I really did not think that service existed today as it certainly does NOT in France, a country where the customer is always wrong and the arrogant retailer is always in the right.
Well done Australia and well done Australian Wildflower Seeds. I will do my best to get things right this time and I will BUY from your company again. Many, many thanks again for a wonderful service,
yours, Paul Green.”
August 2009, from Paul Green, Northern France
December 11, 2014